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Received the rifle around 2 weeks ago. Everything was perfect on it. Retorqued barrel but fixed my alignment issues, and the handguard was straight as a laser. Was glad they got it fixed without a hiccup and responded to me quickly!

Well the service rep told me the armored said the work was finished, and I just got the shipping notification today! I’m glad everything got sorted out and they were very responsive to my questions. Good stuff from Springfield all around

I hope so too. If I don’t hear anything by next week I’ll call again. Hopefully my call today and if someone sees this forum from Springfield it will get things moving

Yes I called the customer support. I don’t exactly remember who it was, but she helped me out and I got it in to them. I just called customer support again and the gentleman said he will contact the technician and forward me an email, let’s hope this gets things rolling 🤞

Hello, I was wondering if anyone had experience with Springfield’s warranty repair times. I sent a Springfield Saint .308 in around 5 weeks ago because the handguard was crooked and the barrel was off center. I got a confirmation email that the RMA was received, but after that nothing. Is this...