I'm sorry, but no. It is not the park's responsibility to babysit the kids. Period. Had they been watching their child, they may have seen the issue and pointed it out to a park employee to fix it. And what are they doing allowing an 18 month old to roam around with no supervision? So, I guess we can start holding pool companies responsible for when parents kids drown in their home pool that the pool company installed because the parents weren't keeping an eye on their kids? Really? It's like suing the gun manufacturers for people using their guns to commit crimes. I suppose Hershey Park should have constant security roving around keeping an eye on peoples kids so that they don't get kidnapped while the parents are engrossed in their tik tok videos? Or playing their Candy Crush? No. There needs to be an example made to these parents that their main responsiblility is to their child. Not their phones. It is not society's responsiblility to watch their children. Period.