I too left USAA. I don't know whether or not you noticed, but when I used to call USAA for something, they always started the conversation off with "Thank you for being a customer for 39 years Mr. XXXXX. How can we be of service today?" Now you get someone that pretty much has a take it or leave it attitude when you call for a quote. I had USAA for 1 home, 3 vehicles, 2 motorcycles, and a separate liability rider for over 39 years with only ONE claim in all of those years for an accident that wasn't my fault. Then USAA started to nickel and dime me to death so I left. I went to Stillwater. So far (3 years), they have been like USAA used to be. Plus if you pay your annual premium in one shot, they give a pretty significant discount. The funny part is I still receive the USAA annual profit sharing. Even if you leave, apparently you are still a member.
I was a client of one company for a long time, and every time I needed service, they would say, "Thank you for staying with us," but then everything changed, and I felt like they no longer cared about my business. I ended up switching insurance companies, but I didn't just choose any random one; I looked for one that actually offered good terms for clients. It's like with gambling: when you see some offers becoming unfavorable, you look for something better. So, I recently found a website with interesting offers for online gaming enthusiasts, and at
https://pokieslab.co.nz/online-casinos/richard-casino/ you can find some pretty good bonuses and gaming opportunities. It's just like with your insurance: it's important to find a service that will take care of you, not the other way around.