I had Renewal by Andersen Windows installed in the first home that I owned probably 20 years ago.
The windows were excellent. We never used it but that big main window in the front of the house (that we moved out of like 15 years ago) had a slider on each end and then there was a way that yo
You could lock one of the sliders to the big pane of glass in the middle and slide both of them all the way over if say for instance you wanted to take a couch out of the house or something like that.
Our heating bills went down by probably 20% after we put those windows in.
Before I say this next part, remember that this is a 20 year old review and I'm in Colorado Springs and I'm assuming you're in New Mexico
We called them and a representative came out and gave us an estimate. Then he went back to the office and apparently quit his job. We heard nothing from the company for 6 months.
When we finally spoke to somebody from the company they sent somebody out to give us another estimate I don't think there was a real big difference between the two estimates.
We had a larger than normal slider.
The estimate the person gave us took the specialty window and the larger than normal slider into account.
We went with the estimate and signed the contract and it took them something like 4 months to even deliver the windows.
Once they delivered the windows the windows sat in my driveway for 3 weeks and we could not get anybody to come out and install them.
I finally had to threaten to go with a different installation company to get the owner off his *** to send somebody out to install the windows.
The very first guy that they sent out to do the install try to raise the price for the specialty window and the slider. We told him that the estimate included those windows and we weren't paying a dime more than what they estimated.
Long story short the whole installment process was a pain in the *** and it took them almost a month to get 11 windows installed.
Once the windows were in they were great. It was just the company and the contractors that was a pain in the ***.
Again, 20-year-old review. Different branch office.