Thanks I'm calling them today. See what they say. But iam not in the least upset.I have that same press. I use it for 5.7x28 and for decapping. Keeping it running right and straight has been a pain. I did get it figured out how not to stress it. I'm not saying you did anything wrong, just what I was doing/experiencing. Do they have a lifetime warrantee? If not, I'll send you mine for free! 1 reloader to another it'll be my pleasure to help!
I have had a few breakage issues with my 550, but nothing major and was fixed for free. Lee's cast iron presses are tough and heavy.I use an RCBS press. It has loaded hundreds of .375 H&H & .45-70, thousands of .30-06, .22-250, .38 special, .357 magnum, .41 magnum, & .45 acp and hundreds of .460 Rowland. The press looks new and I bought the press in the 1970’s. I don’t think I have ever heard of an RCBS, Redding, Lyman, Hornady, Dillon, or Forster press breaking. I have heard of Lee presses breaking before.